Wonderlabs

客户总监 / Account Director

所属部门:项目

工作地点:上海

招聘人数:1-2

工作职责:

1、与客户合作制定互动计划及策略
2、建立、维持和培养新的客户关系
3、引进和发展战略伙伴
4、与客户及时审查新技术和优化的执行情况,以便提出意见、确定效果及提出战略性建议
5、新的业务拓展及推进
6、考虑客户需求,并向团队传达明确的信息
7、编写方案,包括制定成本计算
8、参与创作发展的过程
9、通过制作过程与关键客户保持联系(出席关键会议,与客户保持联系,在现场)
10、参与项目,根据项目的不同,可以全程参与,也可以监控进度
11、为团队制定职业发展计划,通过评估、目标和指导以确保实现团队内的抱负和能力。


1、Work with clients in the development of interactive planning and strategies.
2、Establish, maintain and cultivate new client relationship.
3、Bring in and develop strategic partners.
4、Conduct timely reviews of new technologies and execution optimization with the client, being able to make observations, identify implications and make strategic recommendations.
5、New business development and pitching.
6、Taking client briefs and communicating them clearly to the team.
7、Writing proposals, including developing costing.
8、Participating in creative development process.
9、Staying involved with key clients through production process (attending key meetings, staying in touch with the client, being on site).
10、Have involvement in projects. Depending on the project, it can be full involvement or sometimes just monitoring progress.
11、Develop career progression for the teams to ensure ambitions and abilities within the team are being achieved through appraisals, objectives and mentoring.


工作要求:

1、3-5年在广告、展览或新媒体行业的客户服务工作经验  
2、拥有良好的客户关系,具有沟通、组织及咨询销售技能  
3、灵活变通,愿意在不断成长、不断变化的环境中工作  
4、从战略意义上思考,并询问客户的互动体验规划
5、流利的中英文书面及口语能力  
6、积极主动(主动接触客户并帮助他们提前思考)和及时反应(对客户最后一分钟提出的要求要迅速有效地作出应对)。  
请将简历与作品发送至:info@wonderlabsstudio.com


1、3-5years working experience of customer service in advertising, exhibition or new media industry.  
2、Excellent client relationship, communications, organization and consultative sales skills.    
3、Flexible and willing to work in a thriving, growing and ever-changing environment.  
4、Think strategically and to consult clients on their interactive experience planning.  
5、Fluent in both spoken & written English and Mandarin.  
6、Be both proactive (reaching out to clients and helping them to think ahead) and reactive (responding quickly and efficiently to last minute client requests).  
Please send your CV and portfolio to: info@wonderlabsstudio.com


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